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Process Manager

    process manager, process associate, outbound, sales


Job Summary

    Process Manager 


                Exp- 2- 4Years

                Candidate- Female  with good communications

                With Outbound Sales  experience.

                Salary- 32-35 K
    _<!--[if !supportLists]--><span lang="EN-IN" style="font-size:10.0pt; mso-bidi-font-size:10.5pt;font-family:Wingdings;mso-fareast-font-family:Wingdings; mso-bidi-font-family:Wingdings;color:#444444;mso-fareast-language:EN-IN">§  <!--[endif]--><span lang="EN-IN" style="font-size:10.5pt;font-family:"Helvetica","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#444444;mso-fareast-language: EN-IN">Will be responsible for  running and managing the team<o:p></o:p>

    _<!--[if !supportLists]--><span lang="EN-IN" style="font-size:10.0pt; mso-bidi-font-size:10.5pt;font-family:Wingdings;mso-fareast-font-family:Wingdings; mso-bidi-font-family:Wingdings;color:#444444;mso-fareast-language:EN-IN">§  <!--[endif]--><span lang="EN-IN" style="font-size:10.5pt;font-family:"Helvetica","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#444444;mso-fareast-language: EN-IN">Set targets for all call centre agents and ensure they are met.<o:p></o:p>

    _<!--[if !supportLists]--><span lang="EN-IN" style="font-size:10.0pt; mso-bidi-font-size:10.5pt;font-family:Wingdings;mso-fareast-font-family:Wingdings; mso-bidi-font-family:Wingdings;color:#444444;mso-fareast-language:EN-IN">§  <!--[endif]--><span lang="EN-IN" style="font-size:10.5pt;font-family:"Helvetica","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#444444;mso-fareast-language: EN-IN">Should have knowledge of Dialer.<o:p></o:p>

    _<!--[if !supportLists]--><span lang="EN-IN" style="font-size:10.0pt; mso-bidi-font-size:10.5pt;font-family:Wingdings;mso-fareast-font-family:Wingdings; mso-bidi-font-family:Wingdings;color:#444444;mso-fareast-language:EN-IN">§  <!--[endif]--><span lang="EN-IN" style="font-size:10.5pt;font-family:"Helvetica","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#444444;mso-fareast-language: EN-IN">Good hands on computers and ensure all reports are submitted to clients and management on time.<o:p></o:p>

    _<!--[if !supportLists]--><span lang="EN-IN" style="font-size:10.0pt; mso-bidi-font-size:10.5pt;font-family:Wingdings;mso-fareast-font-family:Wingdings; mso-bidi-font-family:Wingdings;color:#444444;mso-fareast-language:EN-IN">§  <!--[endif]--><span lang="EN-IN" style="font-size:10.5pt;font-family:"Helvetica","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#444444;mso-fareast-language: EN-IN">Monitor all calls to ensure that due procedures and quality standards are strictly adhered to.<o:p></o:p>

    _<!--[if !supportLists]--><span lang="EN-IN" style="font-size:10.0pt; mso-bidi-font-size:10.5pt;font-family:Wingdings;mso-fareast-font-family:Wingdings; mso-bidi-font-family:Wingdings;color:#444444;mso-fareast-language:EN-IN">§  <!--[endif]--><span lang="EN-IN" style="font-size:10.5pt;font-family:"Helvetica","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#444444;mso-fareast-language: EN-IN">Facilitate and organize training session for all agents and participate in recruitment of new call centre agents.<o:p></o:p>

    _<!--[if !supportLists]--><span lang="EN-IN" style="font-size:10.0pt; mso-bidi-font-size:10.5pt;font-family:Wingdings;mso-fareast-font-family:Wingdings; mso-bidi-font-family:Wingdings;color:#444444;mso-fareast-language:EN-IN">§  <!--[endif]--><span lang="EN-IN" style="font-size:10.5pt;font-family:"Helvetica","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#444444;mso-fareast-language: EN-IN">Conduct regular review of all call centre agents performance and organize training sessions for under performers.<o:p></o:p>

    _<!--[if !supportLists]--><span lang="EN-IN" style="font-size:10.0pt; mso-bidi-font-size:10.5pt;font-family:Wingdings;mso-fareast-font-family:Wingdings; mso-bidi-font-family:Wingdings;color:#444444;mso-fareast-language:EN-IN">§  <!--[endif]--><span lang="EN-IN" style="font-size:10.5pt;font-family:"Helvetica","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#444444;mso-fareast-language: EN-IN">Ensure a safe and harmonious working environment for all the  team members .<o:p></o:p>

    _<span lang="EN-IN" style="font-size:10.5pt;font-family: "Helvetica","sans-serif";mso-fareast-font-family:"Times New Roman";color:#444444; mso-fareast-language:EN-IN"> 

Overview

  • Location: delhi
  • Job Title: Process Manager
  • Designation: process manager
  • Salary: 4.20
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