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Customer Service Associate

    sales, marketing, communication skills, customer service, customer retention, pressure handling


Job Summary

    (**Smokers preferred**)

    • Be a part of one of the coolest brands to enter the nation.

    • Come and be a part of the Vaping Industry, that has helped 45 million people switch from smoking, and million others redefine the hookah and shisha experience.

    • SAFE. CANCER FREE. CONVENIENT. ECONOMICAL and of course FUN.


    1. Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
    2. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
    3. Follow up to ensure that appropriate actions were taken on customers' requests.
    4. Refer unresolved customer grievances or special requests to designated departments for further investigation.


    Competencies and Skills Required:
    1. Good communications skills
    2. Ability to listen and active problem solving skills
    3. Good interpersonal skills
    4. Ability to handle pressure

    Compensation: 
    Performance based incentives. 

Overview

  • Location: Delhi Saket
  • Job Title: Customer Service Associate
  • Designation: Customer Service/ Sales
  • Salary:
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