Job Detail

Process Improvement

Date Posted: 04-10-2023
Salary: 4.0 - 9 LPA

Job Description

Key Accountabilities

Key Duties

Develop and deploy a Continuous Improvement Plan

Contribute to Continuous Improvement Plan by using a standardized approach for and application of Lean/Six Sigma tools, and methods.

Ensure excellence standards (e.g. DMAIC, Lean, and Root Cause Analysis) are being used for problem-solving (tools and methods) and daily continuous improvement.

 Promote a risk-aware culture; ensure efficient and effective risk and compliance management practices by adhering to required standards and processes

Sound knowledge of conducting business process due diligence, process mapping, and documenting SOPs

The ability to analyze data models to deliver logical conclusions

Being proficient in inventing processes or systems needed to implement changes

Sound knowledge and expertise in evaluating the implications of changes

Leading and Coaching Change

Provide primary support to business and functional leaders at Medi Assist, including Identification/chartering/prioritization of improvement opportunities

Act as a change agent to implement continuous improvement.

Lead Improvement Projects / Events

Design and implementation of improvement initiatives or events for highly complex processes that have a large cross-functional impact to eliminate waste, reduce cycle time and improve business performance while establishing a sustainable model for continuous improvement.

Lead value stream development to deliver deployment plans to be used to improve the overall performance of the value stream.

Generate insights based on tools including (but not limited to) customer interviews, desk research, discussions with Lean experts, focus groups, and surveys

Ensure disciplined, data-driven, well-documented approaches to improving end-to-end operational performance led by the voice of the customer.

Optimization of the project methodology reduces time, reduce costs, reduce risks, retain/ improve quality

Identifies problems/opportunities and common themes along with patterns related to various issues across multiple processes and reimagining the complete process from an end-to-end perspective

Leverages previous experience across multiple processes to deconstruct and identify different factors contributing to the issues and provide solutions to outstanding problems

Communication

Ensure customer delight and frequent communication of all changes in the project

The ability to work with colleagues and stakeholders to gain an in-depth understanding of critical business requirements

Competence in writing reports and making presentations to highlight the effect of changes you made

Should exhibit good communication skill with stakeholders & leadership

Confidentiality

Ensure high standards of confidentiality to safeguard any sensitive

information.

 

 

Minimum Skill Requirements

Education Requirements

Degree or professional certification or equivalent experience.

Certification

Lean and/or Six Sigma Green Belt expertise is preferred

Experience & Knowledge

Minimum 1+ years of experience in Medi Assist & Overall 3+ years of experience in TPA or Health Insurance Domain.

Involvement in continuous improvement initiatives is added advantage

Skills Requirements

·       Accomplishments in continuous improvement events/projects, and problem-solving, demonstrated success & initiating change is a plus

(Min – 3 Green Belt projects; Min-5 Lean Projects)

·       Knowledge in systematic and analytical methods to improve processes, including the following methodologies/tools: Six Sigma, Value Stream Mapping, Control Plans, Mistake Proofing, Root Cause and Corrective Action, Kaizen, 5S Key Skills, Abilities, and Competencies is preferable.

·       Excellent team dynamics skills focused on strong team and participation

·       Strong communication, oral presentation, exceptional classroom training techniques, facilitation, and feedback.

·       Excellent listening skills and emotional intelligence

·       Flexibility and ability to assimilate new knowledge and standards quickly

·       Drive for results, sense of urgency

·       Sound knowledge/exposure to end-to-end medi claim processes

 

About Client

Our extensive network, structured processes, professionalism and strong work ethics ensure that we remain at the top on the global scale. We satisfy firms’ staffing, and recruitment needs globally through this specialised rich knowledge. Our substantial talent pool and deep understanding of the hiring industry has helped us achieve significant strides in the HR market.

Job Detail

  • Job Title
    Process Improvement
  • Location
    Bangalore
  • Company
  • Keywords / Skills
  • Type
    Private
  • Employment Type
    Full-time
  • Career Level
    Experience
  • Experience
    6 - 8 yrs
  • Gender
    Male / Female
  • Nationality
    Indian
  • Job Posting Date
    04-10-2023

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