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Business Development Executive

Date Posted: 21-09-2022
Salary: 3.0 - 4.5 LPA
Apcell infotech Pvt. Ltd.
Delhi
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Job Description

  • Serve as the first point of contact for customers with complaints or questions concerning company technological products/services.
  • Use information from customers to diagnose tech issues and walk customers through the steps needed to fix various problems.
  • Check for customer problems and fixes in the solutions database and add new information to the database when and if new problems and fixes arise.
  • Respond to emails and online chat requests for customer service technical support.
  • Provide daily technical support services for information technology establishments
  • Document and track customer issues using a ticketing system to ensure quick resolution
  • Maintain the security and integrity of company database by setting access controls
  • Explain highly technical details to customers using simple understandable terms
  • Participate in development of information technology and infrastructure projects
  • Ensure compliance with service agreements to evade legal issues
  • Maintain an up-to-date knowledge of company products and services
  • Stay abreast with technological developments and trends
  • Follow-up on customers to ensure their issues are completely resolved

About Client

We strive to be one of the Top Recruitment Agencies for all your manpower requirements. Get associated with us for flawless and smooth hiring. Our placement services will definitely ease your recruitment process. We boast to have some of the best manpower consultants on PAN India basis.

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Job Detail

  • Job Title
    Business Development Executive
  • Location
    Delhi
  • Company
    Apcell infotech Pvt. Ltd.
  • Keywords / Skills
    Business Development
  • Type
    Private
  • Employment Type
    Full-time
  • Career Level
    Experience
  • Experience
    2 - 5 yrs
  • Gender
    Male / Female
  • Nationality
    Indian
  • Job Posting Date
    21-09-2022

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