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Customer Success Manager

Date Posted: 01-06-2020
Salary: 4.0 - 14 LPA
Apcell Infotech Pvt. Ltd
Gurugram
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Job Description

  • Establish clear retention goals and process milestones for the client and employees to work toward
  • Assist customers as needed with setting up and navigating programs or software associated with a product or service
  • Experience workinSeek to promote the value of the product and upsell services and products with brand image and promoting value through customer experience
  • Assist in creating training courses and educational materials for other members of the department
  • Review customer complaints and concerns and seek to improve all aspects of the customer experience with the company
  • Promote an energetic fan base for products and locate brand ambassadors to share the product's benefit and value

About Client

Our is a different kind of technology company. With a combination of unbiased expertise, meticulous methodologies and innovative delivery models, we are uniquely positioned to help you achieve your specific goals using the appropriate combination of technologies.

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Job Detail

  • Job Title
    Customer Success Manager
  • Location
    Gurugram
  • Company
    Apcell Infotech Pvt. Ltd
  • Keywords / Skills
    customer service
  • Type
    Private
  • Employment Type
    Full-time
  • Career Level
    Experience
  • Experience
    6 - 8 yrs
  • Gender
    Male / Female
  • Nationality
    Indian
  • Job Posting Date
    01-06-2020

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