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NIGHT HOTEL MANAGER

    Hotel management/Night auditor


Job Summary

    _-Graduates bachelor degree and/or diploma in hotel or other related field.  Computer Knowledge and experience in MS office programs.<o:p></o:p>

    _EXPERIENCE:<o:p></o:p>

    _-10-15yrs experience in supervisory/management capacity in a Mid scale or Luxury property/hotel is required. <o:p></o:p>

    _Or<o:p></o:p>

    _-20-25 yrs experience for Retd. Candidate from hotel industry<o:p></o:p>

    JOB DESCRIPTION<o:p></o:p>

    <ul style="margin-top:0cm" type="disc"> _Manage and monitor activities of all employees making sure they adhere to the standards of excellence and to the guidelines set in the employee handbook, hotel policies and procedures, coaching, training and correcting where needed.<o:p></o:p> _Direct and oversee all hotel operations during the night shift to ensure guest satisfaction and safety.<o:p></o:p> _Conduct Briefing for all staff during Night Shift.<o:p></o:p> _Inform all Overnight staff of nightly activities, group and VIP arrivals as well as special requests and repeat guests. <o:p></o:p> _Check accommodations, making sure any special requests are carried out accordingly, greet guests upon arrival and ensure escort to accommodations if appropriate.<o:p></o:p> _Maintain a professional and high quality service oriented environment at all times.<o:p></o:p> _Dealing with complaints, problem solving, disturbances, special requests and any other issues that may arise.<o:p></o:p> _Required to welcome our guests to the hotel in a friendly and helpful manner, ensure that the public areas are kept clean and tidy.<o:p></o:p> _Ensure the accurate completion of the daily night audit in a timely fashion. <o:p></o:p> _Must be able to perform the full night audit.<o:p></o:p> _Oversee preparation of daily summary reports.<o:p></o:p> _Remain current in all updates with regards to new procedures and training. <o:p></o:p> _Report any suspicious persons, activities and/or hazardous conditions to the Security department and/or the Front Office.<o:p></o:p> _Miscellaneous work – Checking camera, <o:p></o:p>
_ PREREQUISITIES:<o:p></o:p>

_-Must be able to communicate in English writing and speaking <o:p></o:p>

_-Good personality and charming is important to be the Night Manager in the way to represent himself on behalf of hotel management.<o:p></o:p>

_-Must be married and living nearby.<o:p></o:p>

Overview

  • Location: Delhi
  • Job Title: NIGHT HOTEL MANAGER
  • Designation: Hotel Manager
  • Salary: 1.8 LPA- 2.4 LPA
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