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Sales ü To be responsible for making outbound calls on a daily basis using data provided. ü To work closely with the Sales Manager and Sales team to ensure leads are generated within various business sectors. ü To convert the calls to new business leads. ü To achieve agreed personal and departmental targets captured from calling data provided. ü To inform potential client's on the company’s products and services. ü To gather relevant School and Corporate information. ü To use company databases to gain potential leads. ü To be proactive in identifying opportunities for new business. ü To input and maintain guest information onto the company database. ü To ensure guest satisfaction at all times. ü To deal with telephone queries. ü To build relationships with colleagues and clients. ü To deal with clients in a professional manner at all times aligned to our brand values. ü To ensure service is prompt, polite and professional standards are kept. ü To assist with other departments as required.
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People / Team
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The Lead Generator is expected to have the following specialist skills, knowledge and experience:-
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ü Previous B2B or B2C sales experience: - 5- 10yrs. Preferable from Automobile industry. ü Excellent communication skills and an excellent telephone manner. ü Ability to work independently and under pressure. ü Good verbal and written skills. ü A positive approach to objection handling is essential. ü Good organisational skills and attention to detail. ü You must be financially motivated, energetic and reliable with a hunger to succeed. ü We are looking for someone upbeat and organised. ü An interest in the Snowsports and the Leisure industry, and a genuine passion for our products will be invaluable. ü Tenacity for high standard of guest service – wanting to meet and serve guests – a complete understanding of guests needs in line with the brand offering and product delivery. ü A good knowledge and understanding of the technical aspects of the following:- ü Microsoft Office and associated systems, including CRM. ü Social Networking (LinkedIn). ü Demonstration of the energy, ability and commitment demanded by this role. ü Root cause analysis with counter measures. ü VOC Portal / CRM Portal ( Complaint Handling ) ü NSC Complaint handling ü PSF Calls ü Attending the customers at the time of delivery ü Making new thank you cards format and implementing the same ü Maintaining and filing of DAN Copies ( Delivery Acknowledgement Note )
Qualification :- MBA (Marketing/ Operations), BBA or Bachelor’s degree in any field, B.tech.(mech/auto). |
At Galaxy Auto Works, We are specially equipped for the servicing of cars from International brands like Mercedes, BMW, Audi, Jaguar , Land Rover & Porsche to name some. Automobile Services for Indian & Imported Premium Cars, BMW Specialist, Electric & Hybrid Cars, State of the Art Car Scanning Systems
